Salesforce CRM Architect

Company Overview / Employee Value Proposition

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Job Summary

We are seeking an experienced Salesforce CRM Architect to lead the design and implementation of Salesforce solutions for our clients in the Southeast Asia region. The ideal candidate will have extensive experience in architecting Salesforce applications and a deep understanding of the platform's capabilities.

Responsibilities

• Lead the design and implementation of Salesforce solutions that align with client requirements and business objectives
• Analyze and optimize existing Salesforce architecture and processes to enhance system performance and scalability
• Collaborate with cross-functional teams to gather, document, and translate business requirements into technical solutions
• Provide technical guidance and establish best practices for Salesforce implementations to ensure quality and consistency
• Execute system integration and data migration activities to enable seamless data flow across platforms
• Diagnose and resolve technical issues related to Salesforce applications to maintain system reliability
• Continuously monitor Salesforce platform updates and enhancements to incorporate new features effectively