PREMISES AND FACILITIES MAINTENANCE MANAGER

JOB DESCRIPTION

Primary Function

• Responsible for the day-to-day operations and overall management of the workers' quarter (TOLQ/CTQ)
• Monitors the briefing of house rules and regulations for newly registered workers
• Monitor and record check-in/check-out movements in the system with assistance
• Respond promptly to emergencies within the workers' quarter
• Report violations of workers' quarter house rules and file incident reports
• Maintain accurate records of workers' quarter
• Provide operational support during outbreaks or emergencies
• Act as the primary coordinator for Emergency Response Plan (ERP) during emergencies such as fires, floods or medical crisis
• Take charge of Regulatory & Inspection Response not restricted to Authority Audit Readiness and Document Control
• Serve as the main contact person to escort and assist government agencies during inspection
• Responsible for any Issue Rectification and License Renewal not restricted to TOLQ/CTQ and any related Authorities,etc
• Oversee and monitor meal catering services
• Perform other related duties and responsibilities as assigned
• Maintain detailed records of incidents, safety inspections, and operational activities within the workers' quarter
• Supervise housekeeping, security, and maintenance teams while addressing resident concerns and enforcing housing rules    
• Coordinate with vendors and service providers for repairs, facility upkeep, and emergency maintenance needs
• Coordinate room allocations and Conflict Resolution
• Mediate conflicts among residents and address behavioural issues in a fair and respectful manner
• Ensure a peaceful living environment by setting and enforcing workers' quarter rules and policies
• Address any issues or challenges that may arise within the workers' quarter, such as maintenance emergencies or resident disputes
• Plan and lead celebratory events on different occasion for the residents
• Perform other related duties and responsibilities as assigned

Secondary Function

• Managing expatriate accommodation and related matters not restricted to sourcing of apartments, accommodation onboarding as well as liaising with landlord, water & utilities suppliers, housekeeping arrangement up to handing over of apartments.

JOB REQUIREMENTS

• Must possess great interpersonal skill and a willingness to deal with all levels of stakeholders not restricted to blue collar employee
• Minimum 10 years’ related experience in dormitory/in house camp, security, or facility operations handling huge scale of residents
• 6 days’ work schedule
• Due to operational needs, candidates must be committed to work on weekends and public holidays where applicable
• Perform other related duties and responsibilities as assigned