Manager, Banking Operations

Job Responsibilities:

• Operational Oversight
  • Oversee the accurate setup and maintenance of static data including account information, customer profiles, pricing, and reference data.
  • Ensure compliance with internal controls, regulatory requirements, and audit standards.
  • Monitor and resolve exceptions, discrepancies, and escalations in a timely manner.
• Process Improvement & Risk Management
  • Identify opportunities to streamline processes and enhance automation.
  • Implement and monitor controls to mitigate operational risks.
  • Participate in system upgrades, UAT testing, and process re-engineering initiatives.
• Reporting & Governance
  • Prepare and present operational metrics, dashboards, and incident reports to senior management.

Job Requirement

• Bachelor’s degree in Banking, Finance, Business Administration, or related field.
• 5+ years in banking operations
• Strong attention to detail and ability to manage complex data.
• Excellent communication (verbal and written) and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of KYC and compliance procedures.
• Ability to work independently and lead a team effectively.