COMPASS GROUP (SINGAPORE) PTE. LTD.
Regional Event Program Manager – APAC
Manager Full Time 5년 이상 경력
카테고리
기술
Operational EfficiencyRegional ManagementPOSEMSOperational ExcellenceGlobal Technical SupportCorrective ActionsHospitality ManagementImplementing BudgetsEvent PlanningEvaluation
직무 설명
- Lead the implementation, adoption, and ongoing adherence to the Global Events Operating Model across all sites in your region.
- Champion GEOM standards and brand expectations with professionalism and energy.
- Serve as the primary escalation point for complex, high-impact, or non-standard event needs.
- Support the refinement of regional-specific processes within the global framework.
Supplier & Vendor Management
- Oversee and manage multiple supplier and catering partners across regional locations.
- Ensure compliance with contracts, global guidelines, service standards, and cost controls.
- Provide coaching and guidance to supplier teams to drive consistency and continuous improvement.
- Manage regional vendor relationships to ensure quality, scalability, and cost effectiveness.
Data, Systems & Insights(EMS Governance)
- Own regional data integrity within Event Management Systems (EMS), ensuring accurate entry of budgets, attendance metrics, evaluations, and reporting data.
- Conduct regular audits, identify gaps, and enforce corrective actions as needed.
- Analyze EMS reports and KPIs to identify trends, risks, and opportunities for improvement.
- Translate data insights into action able recommendations that enhance operational efficiency and business impact.
- Train supplier and site teams on EMS best practices and support system enhancements in partnership with global teams.
Stakeholder Collaboration &Enablement
- Collaborate with regional hospitality managers, site teams, and global partners to align event execution and priorities with business objectives.
- Facilitate regular regional meetings to ensure alignment, surface challenges, and share best practices.
- Provide strategic consultation to site teams on complex event planning and execution.
- Lead regional training initiatives to ensure consistent understanding of GEOM, EMS, and service expectations.
- Mentor and develop site-based Events Points of Contact (POCs), fostering growth in operational excellence and strategic thinking.
Continuous Improvement &Market Awareness
- Conduct site visits and assessments to ensure compliance with global standards while respecting local needs.
- Stay current on industry trends and regional market conditions to inform strategy and innovation.
- Contribute regional insights and solutions during global team meetings.
Minimum Qualifications
- Minimum of 5 to 7 years management experience supervising senior managers, ideally at a regional level
- Multi-country regional experience desirable
- Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation
- Ability to effectively communicate, motivate and interact with all levels within the organization
- Strong passion for great food and hospitality and strong understanding of food trends is essential
- Proven industry contacts and relationships that can be leveraged in networking and recruitment of other team members
- Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
- Proven coaching and teaching skills with peers, individuals, and teams
- Maintain a positive attitude under pressure and motivate team. Ability to maintain confidentiality
- Ability to work in a fast paced, changing environment