Service Engineer

We are seeking a skilled and motivated Service Engineer to join our team, specializing in chiller maintenance and commissioning. The ideal candidate will have hands-on experience in servicing chillers and related HVAC systems, demonstrating strong technical abilities, excellent problem-solving skills, strong communication skills and a commitment to delivering outstanding customer service.

Chiller Maintenance & Chiller Commissioning Work

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.

• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.

• Diagnose mechanical, electrical, and control system issues and implement effective solutions.

• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.

• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.

• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.

• Collaborate with MHI agent, customer and contractors to verify system performance and compliance with specifications.

• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with the contractor to share knowledge, improve processes, and enhance overall service delivery.

• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment.

• Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.

• May involve working in various environmental conditions, including outdoor settings.

• Field-based role with travel to client sites.

• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirements

• Diploma and Bachelor’s Degree in Engineering
• Proven experience in chiller maintenance, commissioning, or related HVAC roles (3-5 year).
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work independently and manage time efficiently.
• Building Construction Supervisors Safety Courses.