Vice President, Change Management Office

Job Responsibilities

The Program Manager is responsible for overseeing and driving key programs/projects and ensuring successful delivery of the overall program. The role holds a strategic function to work closely with various stakeholders to achieve business goals and objectives, including Mid-term plans.

• Plan and define the scope of the program and its individual projects
• Develop detailed project plans, key objectives and milestones with progress tracking
• Define tasks and required resources to manage project and required team members and subject matter experts
• Coordinate with internal stakeholders and resources and external parties to execute projects under the portfolio
• Manage and mitigate project risks to deliver on-time, within scope and budget
• Establish and maintain relationships with stakeholders
• Create and maintain comprehensive project documentation
• Report portfolio status and escalate issues to senior management as appropriate. Arrange regular cadences with management and the project committees to provide updates and report on individual project status
• Manage any changes to the project scope, timeline and budget
• Coordinate the dependency management between different projects in the portfolio
• Participate in global forums to create global alignment and standardizations as necessary with other regions
   

Job Requirements

• Degree/Masters degree in related fields such as banking and finance, business administration etc.
• Project management certifications such as PMP and CAPM will be highly regarded, proficient with project management software and tools
• Process improvement skills and certifications such as Lean Six Sigma, Scrum / Agile

• About 7 to 10 years' experience in the financial sector with leading projects in corporate banking is essential
• Strong working experience in managing large-scale, front-to-back, business, regulatory, digitalization and/or process improvement projects
• Good appreciation of digitalization as such big data and AI particularly with application to the financial industry
• Confident in leading discussions with senior management, building consensus and influence change
• Ability to bridge between business needs and technical requirements, and translating into project deliverables and results
• Collaborative, team oriented mindset
• Strong stakeholder management and communication skills, able to work effectively across all levels of the organisation
• Problem-solving and leadership skills
• Proficiency in Japanese language is required due to frequent liaison and communication with various departments in Tokyo Head office