Assistant VP, Technical Support

Job Responsibilities

• Analyse, design, develop, enhance, debug, support and maintain application framework scripts and systems.
• Perform requirement analysis, mapping design, preparation of technical specifications, programming, code review, job scheduling, unit testing, SIT execution, UAT support, deployment, post‑implementation support, and technical documentation.
• Handle testing, deployment activities, post‑implementation support and ensure completion of all related technical documentation.
• Plan, monitor and manage risks and issues related to technical application delivery, escalate them in a timely manner, and propose workarounds or resolutions.
• Collaborate with Program/Project Managers, Business Analysts, System Analysts and subject matter experts to collate, understand and finalize functional and technical requirements.
• Provide system inputs during the specification phase, including effort estimation, impact assessment and high‑level delivery planning.
• Work with Test Managers to ensure completion of SIT, UAT, performance/load testing and application security testing with quality outcomes.
• Prepare and manage technical implementation plans across application teams and ensure successful production deployment.

Job Requirements:

• Bachelors’ Degree in Computer Science or related field.
• At least 5 years’ relevant experience preferably in a Finance Institution.