Housekeeping Coordinator

Keeping an auditable tracking/filing system to ensure proper documentation for SOP, purchases & stocks, laundry services, attendance & leave control, and any other records for the department.

Job Descriptions

• Responsible for the daily Rooms Assignment for Room Attendant Team.
• Maintain par stock of guest supplies (wet and dry), guest amenities, cleaning supplies, linens, uniforms inventory, operating equipment and supplies, etc
• Organize pest control for regular checks and ad-hoc basis
• Develop and implement proper filing/tracking system of the department’s documentation for easy record retrieval
• Monitor, document the outsourced Public Area and Room Attendant contract attendance and tally every month after invoice received
• Liaise for any linens and guest laundry with laundry plant/provider
• Monitor all cleaning program and update, to align with Hotel’s plan/schedule
• Take minutes for internal meetings, track work progress and follow up on jobs closure
• Communicate defects reported to departments concerned for rectification. Follow up for closure
• Coordinating the preventive maintenance schedule of rooms and public areas with housekeeping colleagues and maintenance team
• Keeping the department’s environment clean, neat and safe at all times.
• Conduct inventory of the master key daily and report any discrepancies to the Managers timely.
• Ensure sufficient operating supplies for guestrooms and other areas
• Prepare any back up and end-of-day report of Housekeeping
• Be familiar with the Emergency Procedure, Evacuation Procedure and Standard Operator Procedures as established by the Hotel
• Perform any other duties tasked by the Supervisors or Managers
• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job requirements

• Has a systematic, detailed and meticulous working attitude
• A team player towards the Housekeeping Department and support the operations
• Able to communicate well, positive and approachable
• Demonstrate good initiative and willing to learn
• A good understanding of the housekeeping operations
• Demonstrate innovative ideas