Supports and assist the Centre Manager in the delivery of administrative duties in the Centre accordance to established policies and procedures and comply to MOH standard regulations
Handle the initial administration for referral cases before handing the case to the Centre Manager for client admission into the centre.
Answer phone and walk-in queries with regards to the community activities and services provided by the Centre, and to provide appropriate referrals.
Process registration for admission / withdrawal including all the paperwork required for the process.
Administrative duties include completing new client intake and gathering supporting documents
Arrange internal and external meetings.
Purchase Requisition and Inventory control by working closely with HQ Procurement department/Yishun MSC for administrative support
Liaise with Caregiver
Attending all training and meeting with fund provider
Oversee all claims eg. Subvention & SMF and application of Senior Mobility Funds
Work with HR on staff training matters
Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous.
Maintain the Centre’s petty cash and cash flow records on behalf of the Centre Manager.
Handle receipt of payments, ensure bank-in and update Finance department
Process subvention claims for submission to regulatory agencies
Update and maintain staff records (including updating of staff leave and medical records) / essential documents / correspondence.
Prepare and submit staff training request to HR
Collate staff Performance Appraisal for submission
Assist in all HR related matters

Requirements:

Minimum Diploma in Business Management
Minimum 3 years of related experience (administration & financial) in ILTC
Proficient in Microsoft Office (MS Word & MS Excel)

COMPETENCYAND PROFICIENCY LEVEL
Must Have Competencies

Financial Management – Level 3

Casework Evaluation – Level 3

Stakeholder Management – Level 3

Customers Feedback and Relationship Management– Level 3

Productivity Improvement – Level 3

Service Excellence – Level 3

Service Planning and Implementation – Level 3

Good-To-Have Competencies

Data Analytics – Level 3

Digital Technology Adoption and Innovation –Level 3

Professional and Business Ethics – Level 3

Critical Core Skills

Communication - Intermediate

Influence - Intermediate

Collaboration - Intermediate

Adaptability - Intermediate

Decision Making - Intermediate

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

Centre Administrator (Bedok Senior Care Centre)

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职位描述