Systems Management Engineer

Job Summary

We are seeking a skilled Systems Management / Systems Administrator to manage, support, and optimize both IT infrastructure and enterprise applications. The role focuses on ensuring system stability, performance, security, and smooth application operations.

Key Responsibilities

Infrastructure Management

• Administer and maintain Windows and Linux servers (on-premise and cloud).
• Manage virtualization platforms (VMware, Hyper-V) and cloud environments (AWS/Azure/GCP).
• Monitor system health, performance, and capacity using enterprise monitoring tools.
• Perform system patching, upgrades, backup, and disaster recovery activities.
• Manage storage, backup, and recovery solutions.

Application Support & Management

• Provide L2/L3 support for enterprise and business applications.
• Install, configure, upgrade, and troubleshoot application platforms and middleware.
• Manage application servers such as WebLogic, WebSphere, Tomcat, IIS, Apache, Nginx.
• Coordinate with development teams and vendors for application issues, upgrades, and enhancements.
• Support deployment activities and environment management (Dev, Test, UAT, Production).
• Maintain system and application documentation, SOPs, and runbooks.

Operations & Governance

• Handle incident, problem, and change management within ITIL processes during office hours.
• Perform root cause analysis and implement preventive controls.
• Automate routine administrative tasks using scripting (PowerShell, Bash, Python).
• Support security audits, compliance, and regulatory requirements.
• Collaborate with network, security, cloud, and business application teams.

Requirements

• Degree in Computer Science, Information Technology, or related discipline.
• 3–7 years of experience in Systems Administration covering both infrastructure and applications.
• Good relevant experience in:
• Windows & Linux administration
• Virtualization (VMware/Hyper-V)
• Cloud platforms (AWS, Azure, or GCP)
• Middleware and application servers
• Backup, monitoring, and patch management tools
• Knowledge of ITIL processes and service management tools.
• Scripting and automation skills (PowerShell, Shell,Python).
• Good understanding of security best practices and networking fundamental