HCL SINGAPORE PTE. LTD.
L3 ITSM Developer (ServiceNow)
Professional Permanent 8 年以上經驗
技能
Excellent Communication SkillsCertificationsIT Service ManagementService DevelopmentMicrosoft ExcelITIL ProcessCSSHTMLCMDBAngularJSSystems IntegrationJavaScriptProblem SolvingComputer ScienceApplication SupportSCRUM-based development environment
職位描述
Job Summary
We are looking for an experienced L3 ServiceNow Developer with strong expertise in ITSM implementation, platform customization and integrations within the ServiceNow ecosystem.
Key Responsibilities
- Design, develop, and support solutions on the ServiceNow platform.
- Customize and enhance core ITSM modules including Incident, Problem, Change, and Service Catalog.
- Develop platform components such as Business Rules, Client Scripts, UI Policies, Workflows, and ACLs.
- Implement integrations using REST/SOAP web services and web technologies.
- Support automation and orchestration processes and provide technical troubleshooting.
Requirements
- Degree in Computer Science, Engineering, or related field
- Minimum 8 years of ServiceNow development experience
- Strong hands-on experience with ITSM modules and ServiceNow scripting
- Proficiency in JavaScript, HTML, CSS, and AngularJS
- Experience with system integrations and automation
- Knowledge of CMDB, CSDM, and ITIL processes
- Experience working in Agile/Scrum environments
- CSA and CAD certifications are mandatory
- Strong communication skills and willingness to work rotational/night shifts