Servicenow Developer

Required Skills

• Perform ITOM Discovery
• ServiceNow ITOM Experience more than 6 years

Job Description: We are seeking a skilled ServiceNow Developer with a strong focus on IT Operations Management (ITOM) and IT Asset Management (ITAM) to join our dynamic team. The ideal candidate will have over 6+ years of experience in ServiceNow development and a deep understanding of ITOM and ITAM processes. You will play a crucial role in enhancing our ServiceNow platform to streamline operations and manage IT assets effectively.

Key Responsibilities:
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Design, develop, and implement ITOM (Discovery and Service Mapping) and ITAM (SAM & HAM) solutions within the ServiceNow platform.
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Collaborate with stakeholders to gather requirements and ensure alignment with business needs.
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Configure and customize ServiceNow applications and modules, including Discovery, Asset Management, and Configuration Management Database (CMDB).
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Develop workflows, business rules, and scripts to automate processes and improve operational efficiency.
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Create new custom patterns as required for Discovery.
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Understand infrastructure components and their integration within ServiceNow.
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Integrate ServiceNow with other tools and systems using APIs and web services.
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Conduct testing and quality assurance to ensure the reliability of developed solutions.
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Provide ongoing support and troubleshooting for ServiceNow applications and services.
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Ensure compliance with ITIL best practices and organizational policies.
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Document solutions, processes, and changes for knowledge management and training purposes.
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Stay updated on ServiceNow features and enhancements to leverage new capabilities.
Qualifications:
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Bachelor’s degree in Computer Science, Information Technology, or a related field.
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6+ years of experience in ServiceNow development and administration.
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Strong expertise in ITOM and ITAM processes and best practices.
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Proficient in ServiceNow scripting languages (JavaScript, HTML, CSS) and related technologies.
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Experience with ServiceNow modules, particularly Discovery and Asset Management.
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Familiarity with ITIL framework and its application within ServiceNow.
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Excellent problem-solving skills and attention to detail.
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Strong communication skills, with the ability to work effectively with cross-functional teams.
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ServiceNow Certified Application Developer (CAD), Certified System Administrator (CSA), CIS-Discovery, CIS-HAM, and CIS-SAM certifications are a plus.

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463