Transformation Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Responsibilities:

• Deliver enterprise‑wide agency transformation initiatives end‑to‑end, with clear accountability for outcomes, adoption, and impact.
• Translate strategic intent into scalable operating models, ways of working, and execution plans that drive measurable results.
• Engage senior leaders as active change owners, aligning the organisation behind a clear, unified transformation agenda.
• Lead hands‑on change at scale, driving sustained shifts in behaviors, capabilities, and frontline execution.
• Use data, performance metrics, and adoption signals to steer delivery, identify resistance early, and course‑correct decisively.
• Orchestrate cross‑functional processes, systems, and incentives to embed change into business‑as‑usual operations.

Requirements:

• Experience leading large‑scale transformation initiatives, with direct ownership for delivery and adoption outcomes.
• Proven ability to translate strategy into execution, shaping operating models, governance, and ways of working within complex organisations.
• Trusted and credible partner to senior leaders, able to challenge, influence, and mobilise them as owners of change.
• Hands‑on experience driving behaviour and capability change, embedding new ways of working into BAU environments.
• Strongly data‑driven and pragmatic, using performance and adoption insights to align systems, incentives, and execution.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.