Responsibilities

Capture, understand and analyze client user requirements and objectives
Project manage resources and delivery of business implementation successfully
Help project team with the design and development tasks including the integration of other systems
Deliver and install technology solutions
Manage all documentation (including technical, functional specifications, backlogs, user manuals, project support documents)
Conduct training on implemented solution
Foster partnership with customers, stakeholders, sponsors and 3rd party (outsourced team, software vendors)
Coordinate releases and post Go-Live materials (e.g.training documentation, training sessions)
Drive the support and maintenance of the application; at least organize the handover of his project to the support team
Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

Bachelor's Degree or equivalent diploma
Good tertiary qualifications in Management or Engineering with a strong IT affinity/background
At least 5-8 years of relevant working experience as Project Manager with Salesforce Project
Project Management and Team management experience
Experience to work projects or accounts from a public sector (Government or Public Corporation)
Project Management certifications (Prince, PMI...) are good to have
Scrum PSPO or PSM certification is an advantage
Experience in working in complex environment and with distributed team
Very good communication skills with customers, team and stakeholders
Independent, creative and reliable
Focused and detail-oriented
Able to work both in a fast-paced and demanding environment
Customer focus mindset
Salesforce certifications or/and Salesforce hands-on experience is MUST HAVE

Salesforce Project Manager

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