Senior IT Support Manager
카테고리
기술
직무 설명
About the Role
As an OSS Network Inventory & Planning Specialist, you will play a key role in designing, configuring, and supporting telecom network inventory, planning, and service provisioning solutions using SunVizion. You will work across OSS/BSS systems to ensure accurate network modeling, efficient service activation, and seamless integration for fiber and broadband networks.
Key Responsibilities
• Design, configure, and support SunVizion Network Inventory and Network Planning modules
• Analyze and model logical and physical network resources including fiber, cables, ducts, joints, manholes, and network trails
• Support resource data model (RDM) understanding, data migration, mapping, validation, and inventory consistency checks
• Perform end-to-end fiber network planning and design from central office to customer premises
• Generate and validate Single Line Diagrams (SLDs) and Bills of Materials (BOM) aligned with actual network connectivity
• Configure and manage service provisioning workflows including service orders, trail creation, and path assignments
• Collaborate with OSS/BSS integration teams to validate API flows, feasibility checks, order lifecycle events, and responses
• Troubleshoot network planning, provisioning, and integration issues to identify root causes and support resolution
• Coordinate with cross‑functional teams and vendors to align system configuration, design logic, and delivery timelines
Required Qualifications
• Strong hands-on experience with SunVizion Network Inventory and Planning modules
• Solid understanding of telecom OSS/BSS architecture for fiber and broadband networks
• Experience with GIS concepts, spatial data management, and network topology modeling
• Hands-on experience writing SQL queries, views, and stored procedures for reporting and analysis
• Good understanding of REST and SOAP API integrations and data flow troubleshooting
• Strong analytical, coordination, and technical documentation skills
• Understanding of end-to-end service order and engineering order workflows
Preferred Qualifications
• Experience supporting OSS integrations with external systems and vendors
• Exposure to automation of network design workflows and GIS-based design tools
• Leadership or team coordination experience in complex delivery environments